CREDIT CARD POLICY

CREDIT CARD ON FILE

Updated August 2024

Starting August 1, 2024, I am implementing a policy that requires clients to have a valid credit card on file when booking appointments. The credit card information will be securely stored and will be used for the following purposes:

To secure and confirm appointments.
To charge for last-minute cancellations, no-shows, late arrivals, or any incidentals or additional charges associated with services rendered.

SECURITY & PRIVACY

Please rest assured that your credit card information will be securely stored, and our business adheres to strict privacy and security protocols to protect your sensitive data.

CLIENT RESPONSIBILITY

Clients are responsible for understanding and adhering to this comprehensive policy, including the requirement to have a credit card on file.

THERAPIST RESPONSIBILITY

I am committed to implementing this policy with professionalism and empathy. I will make every effort to assist clients in rescheduling their appointments, addressing concerns, and ensuring a smooth and enjoyable experience.

REVIEW AND RETENTION

Restoria Wellness reserves the right to review and revise these policies as needed to maintain fairness and consistency in my service delivery. At Restoria Wellness, I highly value your patronage and am dedicated to providing you with the highest level of care. I appreciate your understanding of the Last-Minute Cancellation / No-Show Policy, Credit Card Policy, and Ethics Policy. If you have any questions or need to discuss a situation relating to these policies, please do not hesitate to contact me. I am here to assist you and ensure your experience with me is exceptional.

Thank you for choosing Restoria Wellness for your wellness needs.

Sincerely,

Britnai Shipe

Owner, Restoria Wellness

hello@restoriawellness.com

863-220-7792